Project Status: Complete
Project: Utility Management Standards Training for Water Sector Utilities
Implementer: American Water Works Association (AWWA)
The Challenge:
The gap between reliable drinking water supply and growing demand in cities is widening globally. Water quality concerns are driven by unauthorized access to distribution lines, as well as aging infrastructure. Poor water and sanitation services undermine local development and local businesses. It also increases the probability of contracting life-threatening waterborne diseases as a result of standing wastewater and unreliable drinking water sources. Effective management of water sector utilities is crucial to providing reliable water supply and sanitation services. Additionally, a well-managed utility can be a driver to promote economic development.
Our Work:
In this project, AWWA Utility Management Standards will be introduced to water sector utilities through a series of in-person and virtual workshops. The use of standards, such as AWWA’s Utility Management Standards, assists water sector entities in addressing WASH challenges by improving utility management and performance over time, increasing utility efficiency, reliability, consistency, and providing safer water to the general public. AWWA’s ANSI-accredited Utility Management Standards provide critical requirements and best practices for the operation and management of key water utility operations, such as water treatment plant operation and management, distribution systems operation and management, utility management, and emergency preparedness practices. Introducing these standards and providing instruction on how to implement them at utilities will provide social, economic, and public health benefits to the local communities.
Where we work:
India, Zambia, Malawi, and Lesotho
Additional Resources: